Spellbox · Your data
Delete your Spellbox account and data
This page covers the online profile used by Spellbox for Android (no.hogsys.spellbox), including Furious Vikings and its other minigames. Spellbox is operated by HOGSETH SYSTEMUTVIKLING, Norway, organisation number 921 237 375.
Deleting your online profile removes its associated online data across all Spellbox games and devices using that profile. Independent local progress and purchased access stay with you. Erasing local progress is a separate choice. This deletes your Spellbox profile, not your Google account.
Request deletion by email
You can request deletion of your Spellbox account and its associated online data by email, including if you have uninstalled the app or lost access to your profile. You do not need to reinstall Spellbox to send a request.
Request account deletion by email
This opens a draft in your email application. Review it and press Send. Opening the draft does not send a request or delete any data. We review email requests manually and reply to you.
If the button does not open your email application, copy the address below and send a message with the subject Spellbox account deletion request.
- Tell us that you want your Spellbox account and associated online data deleted. Include your nickname and games played if you know them, and say whether you connected a Google account.
- If you connected Google, use that account's email address if you can. If you cannot access it, or used an anonymous profile, say so. If you are requesting deletion for a child or someone you represent, explain that in your message.
- We reply with any steps needed to identify the profile and verify your authority to request deletion. A nickname or a claimed email address alone is not proof of ownership. We ask only for information needed to handle your request.
Never email passwords, authentication tokens, purchase tokens, payment-card details or identity-document attachments.
We handle requests without undue delay and normally complete them within one month of receiving them. If we need verification or a lawful extension, we explain what is needed and why; any extension notice is sent within that first month. We confirm when deletion is complete, or explain if we cannot identify the profile or fulfil the request. Any retained data, reason and retention period are explained in our reply. The scope and exceptions are described below and in our privacy policy.
Automatic deletion
- Open Settings → Spellbox profile in Spellbox.
- Check that this is the profile you want to delete.
- Select Delete Spellbox profile and data.
- Review what will be deleted and confirm your choice.
Deletion runs automatically for your signed-in profile after you confirm. You do not need to email support, submit identity documents or wait for staff approval.
The app stops new and queued uploads and shows the request as pending until the online service confirms completion. Deletion needs an internet connection to finish. Interrupted requests are retried; a pending request does not mean your online records have already been removed.
What online deletion removes
- Your Spellbox online profile and Firebase authentication identity.
- Your submitted scores, online achievements and leaderboard entries across all games.
- Any associated private cloud data and cloud saves.
- Private room records containing your player data. This can end an affected match for its other players.
- For in-app requests, online credentials and queued uploads on the requesting device. Deleted profiles can no longer authorise uploads.
Account deletion removes associated records; temporarily hiding or disabling the profile is not completion. The automatic deletion service keeps a limited receipt for 30 days after completion so the requesting device can confirm the result. Provider records and backup copies follow their applicable retention rules. See the privacy policy for retention, provider handling and any justified exceptions.
What stays with you
Independent local saves, progress, achievements, settings and verified minigame or Full Access ownership remain on your phone. Online deletion does not request a refund or erase transaction records held independently by Google Play. Restoring a Play purchase restores game access, not saved progress.
Removing local progress requires a separate local reset. Clearing Spellbox's storage in Android settings can erase your phone-local data and credentials, but it does not delete an online profile. Uninstalling alone does not delete online data either.
Signing out is different from deletion
Sign out on this device disconnects that phone from the online profile. The profile, cloud saves and other signed-in devices remain. You can keep progress on the phone or choose to start fresh. To erase the online profile itself, use either deletion route above.
Leaving one game's rankings
The Leave rankings control applies to that game only. It stops further uploads and requests removal from its public boards and ranking statistics. It is separate from deleting your online profile across all games. Server removal remains pending while offline, and other devices may show cached entries until they refresh.
Privacy questions
Contact HOGSETH SYSTEMUTVIKLING for questions about this policy or your data. To request account deletion, follow the email instructions above or use the automatic control in the app.